Sri Lankan Airlines

More About Sri Lankan Airlines

Major Routes: Europe – London, Paris, Frankfurt, Rome, Milan, Brussels, Glasgow, Manchester,  Edinburgh, Belfast,Dublin,Geneva, Munich, Athens, Larnaca, Istanbul
Middle East – Kuwait, Dammam, Riyadh, Muscat, Dubai, Abu Dhabi, Bahrain, Doha, Jeddah, Amman
South Asia – Karachi, Male, Colombo, Madras, Trichy, Trivandrum, Bombay, New Delhi, Bangalore
Southeast Asia – Singapore, Kuala Lumpur, Bangkok, Jakarta
Far East – Hong Kong, Beijing, Shanghai, Tokyo, Seoul
Australia – Sydney, Melbourne
North America – Los Angeles, New York, Chicago

Hubs: Bandaranaike International Airport , Colombo, Sri Lanka

Frequent Flyer Programme: ‘FlySmiLes’, the airline’s frequent flyer programme offers a host of exciting rewards for travellers on the miles earned with the airline’s network of global partners. There are three tiers of membership – Gold, Silver, and Blue. For every mile flown with the airline, passengers can earn 1 mile under the program. These miles could be redeemed for Ticket purchases, partial payments, and upgrades on the SriLankan’s flights apart from other benefits such as priority check-in, waitlist priority over non-members, pre-assigned seating etc. The airline has partnered with the Malaysia Airlines, Etihad Airways, Taj Hotels Resorts and Palaces, Travelling Connect, Dialog Telekom, Standard Chartered, American Express,  Hertz (car rentals), Siddhalepa (spas) and the domestic airline Deccan Aviation (Lanka).
Passengers must visit www.flysmiles.com for more details of the programme.

Cabin Classes:
Economy Class - SICMA seats with lumbar-support (selected aircrafts), adjustable seats, personal seatback TV, international cuisines, chargeable ‘Satcom' satellite telephone service, inter-seat calling facility, fax machine, laptop charging stations, refreshments served every 45 minutes between meals, 18 movie and TV channels, 22 radio channels and 16 video games on its A330 and A340 flights.

Business Class – Electronically operated wide, spacious and reclining seats, 19.5” wide equipped with headrest, lumbar support for extra comfort, adjustable footrest and personal reading lamp, chargeable ‘Satcom' satellite telephone service, free inter-seat calling facility, fax machine, laptop charging stations, 18 movie and TV channels, 22 radio channels (A340), individual video player, over 30 movie titles available in different languages, 16 video games (A340), international cuisines and choice of aperitifs, champagnes, wines and liqueurs and a variety of refreshing tea.

In-flight Service and Entertainment: The airline offers both Western and Eastern food. Subject to the class of travel there is a range of international cuisines and beverage options including aperitifs, wines champagnes, and liqueurs apart from choice of tea.

Movies channels showing movies from Hollywood, Bollywood, Sri Lanka and the Middle East, classics, Movies Gold. TV channels provide best in Arts, Drama, Comedy and Sports apart from entertainment for children. There is a Sport channel, Comedy Channel, Children TV (CTV), 22 Radio Channels with music from across the world, 16 great games including arcade and puzzle games, cards and board games. Some entertainment options may be available only on selected airplanes. The airline also offers 16 video and 22 audio channels onboard its two newly inducted A340 aircrafts.

Passengers can also entertain themselves with moving map 'Airshow' that points your current location, altitude, speed and estimated arrival time. The forward  and downward cameras that are a feature only with a selected few airlines in the world offer a stunning pilot's-eye view  of flight take off and landing as well as and bird’s eye view of fabulous scenery.
The airline states in its website that “In-flight entertainment will not be available on routes operated with A320 aircraft”

Online Check-in: The airline offers the facility for its passengers to check in online between two and forty eight hours before the scheduled departure. Online check in can be done by clicking on the following link. https://fly.srilankan.aero/CKIN/OLCI/FlightInfo.aspx

Baggage Policy: The airline allows some free baggage allowance to its passengers. The check-in baggage has a maximum weight limit of 32 Kg per piece. Any excess baggage is chargeable. Passengers travelling in Business Class can carry 2 pieces of hand luggage which could be either garment bags or overnight bags. These bags should have maximum dimensions of 18"x14"x6" (46x36x20 cm) and should not weigh more than 7 kg each. Economy Class passengers are allowed 1 piece of hand baggage with dimensions not exceeding 18"x14"x6" (46x36x20 cm) and weight not more than 7 kg. All passengers must check the detailed terms and conditions relating to the airline’s baggage policy by clicking the following link: ttp://www.srilankan.aero/travelplanner/traveltips_luggage.shtml

Fleet Information: The airline’s fleet is made up of 13 aircrafts from Airbus.  These include wide body A340 and A330 aircraft as well as the mid-range A320 aircrafts. The models and the number of planes are as under:

Airbus A320-200 - 3 aircraft
Airbus A330-200 - 5 aircraft
Airbus A340 - 5 aircraft

Awards: Sri Lankan Airlines has been consistent in achieving awards and accolades for its service. The major ones are listed below:

By Skytrax - World’s Friendliest Cabin Staff, First Runner-up for World’s Best Cabin Staff, Best Airline in Central Asia (4 consecutive times)
By Airbus Industrie - World’s Most Reliable Operator of Airbus A340’s - small fleet, World’s Most Reliable Operator of Airbus A330’s - small fleet.
Best Airline in South Asia from Travel Trade Gazette - 3 consecutive times
Best Airline Turnaround of the Year 2004 – CAPA
Best Overall In-flight Entertainment (fleet size of 20 or less) by World Airline Entertainment Association - Twice
Best Eastbound International Airline - Galileo Indian Express Award
Runner-up for Best Asian Airline - survey by Daily Telegraph (UK)
Best Airline Marketing Campaign - PATA Gold Award 2007