Chicago O'Hare Airport Guide

(ORD)

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Counted amongst the busiest airports in North America, the Chicago Airport is way ahead of its counterparts when it comes to offering world class comforts and amenities to embarking and disembarking passengers. The airport has recently been renovated with an investment of US$6.6 billion and is all set to become an ‘aerotropolis’ of the future.

Address: PO Box 66142 Chicago, Illinois 60666, USA

Airport Code: ORD

Website: www.ohare.com

Time Zone: GMT - 6 (GMT - 5 from first Sunday in April to last Sunday in October)

Airport Information: Located 29 kms, northwest of Chicago, the O’Hare Airport boasts of a 24-hour ATS train system that connects all four terminals, the Metra station, PACE stop and the long-term car park and its usage is completely free of charge for passengers.

Airport Connectivity
The Airport is well connected by a sound network of buses, taxis and rails that enable passengers to reach the airport easily.

• Bus: Continental Airport Express operates a shuttle service that takes passengers to all areas of the city.
• Taxi : The airport offers taxi ranks outside the arrival area of each terminal
• Rail: The Chicago Transit Authority runs a 24-hour metra service connecting all areas of the city to the airport.

Car Hire: Alamo, Avis, Budget, Dollar, Enterprise, Hertz and National are some of the major car- hire companies that have set up their desks near the baggage reclaim area in terminal 1, 2 and 3

Car Parking: The airport offers ample car-parking facilities that include long term and short-term parking along with valet parking facilities. Complimentary shuttle services are offered from all car parks to the airport. Besides this passengers can also obtain up to date parking information by calling up at (773) 686 7530.

Lounges: All major international airlines have maintained lounges at the Chicago airport and the more popular ones are:

• United Red Carpet Club
• Swiss Lounge Travel club

Food & Beverage: The airport is replete with restaurants, bars, fast –food outlets and cafes to cater to the food and beverage requirements of embarking and disembarking passengers.

Medical Care: The airport offers baby-change facilities and a medical centre for passengers in need of urgent medical attention.

Shopping: Besides duty-free outlets, the airport has numerous shops selling branded goods and other items of necessary use.

Business facilities: The Hilton Business Centre located in terminal 2 offers fax, photocopying and courier services along with other business centre facilities that include workstations with computers, Internet, fax, printing, IDD telephones and laptop connections.

Money, Banking, Post and Telecommunications

The O’Hare airport offers a full service bank, post office, currency exchange services and numerous ATMs through out the airport. Besides this, high-speed wireless internet is provided throughout the airport.

Facilities for Wheelchair/Differently-Abled passengers : The kind of facilities which the Chicago Airport offers to differently-abled passengers is simply unmatched. Those who require special assistance at the airport should inform the airline four days prior to departure so that the necessary arrangements can be made in advance. Facilities offered for such type of passengers include: ramps and lifts, escorted wheelchair services, TTY telephones, visual paging for hearing-impaired passengers, disabled toilets and Braille buttons in lifts. Adapted hire cars for drivers with disabilities are offered at the airport provided 72 hours notice is given in advance.

Airport Hotel: The airport has ‘The Hilton Chicago O’Hare Airport Hotel within its premises. Passengers can visit hotel’s website at www.hiltonfamilychicago.com for reservations. Other hotels located in the vicinity which offer complimentary shuttle services include:

• Best Western O’Hare
• Comfort Inn O’Hare
• Courtyard by Marriott

Help Desk: Information help desks are offered in terminals 1, 3 and 5 of the airport. Highly trained and experienced executives provide information and assist passengers with their queries 24 x 7. Besides this, there are two Traveller Aid kiosks located in terminal 2 of the airport.