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Cinnamon Citadel Kandy

Kandy

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Overview
Facilities
Rooms
Map

Overview

Cinnamon Citadel is a symbol of serenity in Sri Lanka, located in the middle of the island with Kandy as a background. Experience the peaceful setting, beautiful landscape, and historic charm that has been thoughtfully blended with contemporary comforts. Cinnamon Citadel is an oasis for those looking for a tranquil Christmas.

Explore the city of Kandy and everything it has to offer in terms of history and culture. Kandy is a city full of historical sights and sounds, from the Temple of the Tooth Relic to the bustling local markets. Explore this World Heritage Site and be enchanted by its history as you hear its echoes.

Your holiday to Sri Lanka becomes a holistic experience at Cinnamon Citadel, promising memories that endure beyond the ordinary.

Facilities

Restaurants & Bars

Café C

Café C's peaceful, comfortable, and romantic atmosphere along the river makes it ideal for a date night. Its 60-person capacity makes it great for private parties and small business meetings. Operating hours: 11 a.m. to 11

Destination Dining

Whether it's a romantic dinner on the helipad, a champagne breakfast overlooking the river, or a leisurely high tea by the pool, we make it a special memory to remember.

Lounge Bar

The Lounge Bar is located in a prime spot for taking in the breathtaking scenery of Kandy, with the mighty Mahaweli River as a background. If you're looking to unwind after a long day of sightseeing or just want a peaceful evening, the Lounge

Panorama

Panorama serves Thai, Chinese, French, Italian, and Indian food with spectacular views. Live-action stations like the grill, salad corner, and pasta counter highlight the buffets throughout the day. Operating hours: Breakfast: 6.30

General Facilities

Leisure Facilities

Swimming pool
Golf course

General Facilities

Reception desk
Medical assistance
Safe deposit box
Tour desk
Currency exchange
Dry cleaning service
Laundry service
Concierge desk
Parking
Room service
Luggage storage

Room Types

Superior Room

Each of the 97 rooms has a view of the river and is appointed with fine furnishings and all the comforts of a four-star hotel. Hand woven cloth wall hangings with Kandyan designs adorn the walls above the beds. Outdoor seats on a balcony.

Deluxe Room

24 large rooms overlooking the river are inspired by Kandy's rich cultural past and exude ethnic and luxurious luxury from the minute visitors arrive. Built-in couches and coffee tables are in every room. Kandyan motifs decorate both doors

Superior Garden Terrace

With direct access to the garden this room elevates the magic of misty mornings.

Superior River View

Listen to the soothing waters of the Mahaweli River effortlessly flow by as you wrap yourself in comfort with a view.

Suite

Step into suite and claim the entire hill as your playground with expansive space to roam host or enjoy the stunning river views.

Location Map

FREQUENTLY ASKED QUESTIONS

What are the check-in and check-out timings at Cinnamon Citadel Kandy?

Cinnamon Citadel Kandy's standard check-in time is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out options may be available upon request, subject to availability.  

Are pets allowed at Cinnamon Citadel Kandy?

Unfortunately, pets are not allowed at Cinnamon Citadel Kandy, with the exception of guide dogs for visually impaired guests. The hotel strives to maintain a comfortable and allergy-free environment for all guests.  

Is Wi-Fi available, and is it complimentary?

Yes, complimentary Wi-Fi is provided throughout Cinnamon Citadel Kandy, ensuring that guests can stay connected during their stay. Whether for business or leisure, guests can enjoy reliable internet access in their rooms and common areas.  

What dining options are available at Cinnamon Citadel Kandy?

Cinnamon Citadel Kandy offers a variety of dining experiences. The main restaurant serves a diverse range of cuisines, and there's also a cafe and bar for more casual settings. Guests can explore local and international flavours without leaving the hotel premises.

Does Cinnamon Citadel Kandy provide airport shuttle services?

Yes, Cinnamon Citadel Kandy offers airport shuttle services for the convenience of its guests. It is advisable to inform the hotel in advance about your flight details to ensure a smooth and timely pick-up or drop-off. Additional charges may apply for this service.  

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Average Customer Rating

4.7/5

Independent Service Rating based on 8,212 verified reviews. Read all reviews

excellent service

The service was prompt, efficient and friendly. How can you beat that?

Anthony David Evans - June 12, 2025

Same

Good customer service

Mrs Navaraji Wickyneswaran - June 12, 2025

Geeta was excellent and very helpful..I really appreciate for her help in booking my tickets

Trusted Customer - June 12, 2025

Excellent and positive Sales Assistant interaction

Very professional sales assistant with positive and responsive service.

Aqeel Bin Arsal Janjua - June 12, 2025

Booking is safe with us! Your holiday is ATOL protected.

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Visit www.gov.uk/foreign-travel-advice for latest destination travel advice from the Foreign Commonwealth & Development Office (FCDO) including Covid19 travel advice, security and local laws, and passport and visa information.

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to www.atol.org.uk/ATOLCertificate

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Cinnamon Citadel Kandy

Overview

Facilities

Restaurants & Bars

General Facilities

Room Types

Location Map

FREQUENTLY ASKED QUESTIONS

WHY OUR CUOMERS LOVE US?

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