How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you and you are financially protected. We have created new email contacts : for all enquiries. We look forward to assisting you and appreciate your understanding during these unprecedented times.

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Jumeirah Al Qasr-Madinat Jumeirah

    • FREE daily access to Wild Wadi Waterpark (01 Sep - 30 Apr)
    • FREE Dine-Around Half Board (01 Sep - 30 Apr)
    • Kids Stay & Eat FREE (2 Children up to 11.99 years when sharing room or club room with their parent's meal plan) (01 Oct - 30 Apr)
  • 3 Nights

    £ 715 £ 1295 pp

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    • Kids Stay & Eat FREE (2 Children up to 15.99 years when sharing room or club room with their parent's meal plan) (01 Sep - 30 Sep)
    • Save up to 44%

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For booking and latest special offer call or email our reservation team on:

0208 705 0071 Speak to our travel expert



Club Executive Lounge Closure: Club Executive Lounge (Adults only) located on the 5th floor will be closed indefinitely from 02.06.19 until furthur notice. All club rooms guests from now onwards will be accommodated in our Premium Leisure Lounge (family lounge) located on the 1st floor.

* Offer valid for selected dates | Subject to Availability | Terms and Conditions Apply

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to

Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn't apply.

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  • 7 Star Rating
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