Ethiopian Airlines

More About Ethiopian Airlines

Frequent Flyer Programme: ShebaMiles is Ethiopian Airlines’ Frequent Flyer customer loyalty program. The members of ShebaMiles are entitled to ticket awards and many other privileges. The program has three Tier levels of Blue, Silver and Gold. The tiers offer increasing benefits with every higher level. The more the passenger flies with the airlines the higher benefits he/she is entitled to. Ethiopian Airlines has a business partnership with Lufthansa’s Miles.
For detailed information of the program, passengers must check the airline’s website by clicking the following link: http://www.ethiopianairlines.com/en/shebamiles/default.aspx

Lounges: Cloud Nine Lounge is only for Cloud Nine Passengers where they can unwind and relax in a very comfortable and pleasant environment. The passengers at the lounge need not to worry about their flight departure timings as customer service agents personally come and announce departure timings. A range of snacks and refreshments are served at the lounge. Additionally, reading materials and personal computers with wireless connections are available.

ShebaMiles Lounge is designated lounge for ShebaMiles members with Gold and Silver cards. A customer service agent is present even here. Snacks are available along with fully networked personal computers.

Cabin Classes: Cloud Nine – The class has the fact that flying should always feel special as the inspiration behind it.

Economy - Ethiopian Airlines with affordable fares offers comfortable seating options with delectable cuisines and a selection of alcoholic beverages.

In-flight Service and Entertainment: Ethiopian Airlines provides a range of entertainment options. One can watch a several Hollywood movies across a variety of genres - drama, action, suspense and comedy. Additionally, more than 30 feature films on the history, culture and natural beauty of Ethiopia are available as in-flight entertainment option.
Its assortment of audio programs includes instrumentals, dance and techno music, rock and chart toppers, as well as traditional music of Ethiopia.

Check-in Guidelines: Check-in counters open 3 hours before departure and close 1 hour prior to departure. It is advised that passengers come with required travel documents and confirmed bookings. Cloud Nine passengers and frequent fliers with Silver/Gold cards are provided with separate check-in counters.

Baggage Policy: The airline allows certain amount of free baggage allowance to its passenger. The allowance depends upon on the booking class and the destination. The check-in baggage has a maximum weight limit of 32 kg per bag for the business and 23 kg for the economy class. Any baggage exceeding this limit shall not be accepted. The airline allows one piece of carry-on baggage that should not weight more than 7 kg. The sum of the bag’s three dimensions (L+W+H) must not exceed 115 cm and/or 45 inches. All passengers must check the detailed terms and conditions relating to the airline’s baggage policy at: http://www.ethiopianairlines.com/en/travel/baggage/default.aspx

Fleet Information: The airline’s fleet includes 41 aircrafts. Apart from this the airline has 48 aircrafts on order. The present fleet includes
10 - Boeing 767-300
8 - Boeing 757-200
5 - Q400
5 - Fokker 50
5 - Boeing 737-700NG
2 - Boeing 757-260F (cargo)
2 - Boeing 747F (cargo)
2 - MD-11F (cargo)
2 - B737-800W

Awards: Ethiopian Airlines has received a number of awards and accolades:

• "Airline of the Year Award" at the 41st Annual General Assembly of the African Airlines Association (AFRAA) held in Maputo, Mozambique.
• The NEPAD Transport Infrastructure Excellence Awards 2009" in a ceremony held on November 25, 2009 at Gallagher Convention Centre in Johannesburg, South Africa.
• "2008 Best Airline in Africa Award" at the African Travel Award in Lagos, Nigeria, for its excellent network and convenient connections in Africa.
• "The 2008 Brussels Airport Company Award" in recognition of its distinguished long haul operations witnessed through the introduction of new routes, new products, and close cooperation with Brussels Airport in marketing activities.
• "Airline of the Year 2009" award at African Business Award organized by the London based African Business Magazine and Common Wealth Business Council. Read more...
• "The 2008 Corporate Achievement Award" of Aviation & Allied Business for setting the pace towards the development and growth of the African aviation industry.