How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you and you are financially protected. We have created new email contacts : for all enquiries. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message
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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 15th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand
  • For all bookings please email us at Our teams are here and able assist you, to advise the best options possible. Please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth Office website
  • We would also like to assure you that your money spent on your travel is completely safe. Southall Travel will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline's policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Southall Travel is committed to providing you with the excellent service and support you have come to expect of us.

Customer Review Delight Programme

Customer Delight Programme

Great holiday experiences must be shared! Southall Travel is committed to tailoring wonderful holidays so that you can have great holiday experiences. And to inspire people to travel more, we share with you firsthand accounts of some amazing holidays and inspirational travel stories in the words of our delighted customers. Our Customer Delight series will showcase families, solo travellers, couples, adventurers, beach lovers and other holidaymakers with varied interests travelling to worldwide destinations. There are amazing destination tips and ideas to pick for your own holiday. Just don’t forget to share!

Muthukumar Manonmony Holiday

Muthukumar Manonmony Holiday

Muthukumar Manonmony ditched his plans to holiday in Paris after Southall Travel offered him some incredible deals for a family trip to Rome! Along with the prices, he was highly impressed with the quality of customer service he enjoyed with us. Muthukumar had a great time in the ancient city of Rome, exploring all the top attractions there. Find out more about his holiday at the famous European city. Read More

Harbeena Kaur Lalli - Honeymoon Holidays, Maldives

Honeymoon Holidays, Maldives

The latest participant of our Customer Delight Programme, Harbeena Kaur Lalli, recently booked her honeymoon with us. She travelled to the Maldives and had a great time there with her partner. She booked a villa at the famous LUX* Ari Atoll Resort and is all praise for the service and guest facilities offered to her. She is also happy with her onboard experience with Etihad. Read on to find out more about Harbeena and her lovely trip to the Maldives. Read More

Eugene Landells - Golden Triangle Tour India

Eugene Landells - Golden Triangle Tour India

The latest participant in our Customer Delight Programme is Eugene Landells. He booked the popular Golden Triangle tour with Southall Travel and visited some of the country's most famous tourist attractions. Read on to know more about his journey. Read More

Sonia Lloyd Jones – Holidays in Dubai

Ingrid Milton

Our latest participant in the Customer Delight Programme, Sonia Lloyd Jones booked a Dubai holiday for the month of March. She had an exciting time in the Emirate as she went on to enjoy the Dubai Gold Cup held at the Meydan Racecourse and other attractions of the city. Read on to find out more about her holiday and what all she has to say about Southall Travel. Read More

Rankine David - Eastern Himalayan Experience Tour, India Holidays

Eastern Himalayan

Rankine David booked the exciting "Eastern Himalayan Experience" India tour with Southall Travel. Having explored the northern and southern parts of India during his earlier visits, Rankine, on this tour, wanted to explore the Himalayan resort, Darjeeling, and Northeast India. He visited some of the most fascinating places in this part of the country and stayed at few of the most excellent hotels. Find out more about Rankine’s visit to Eastern India. Read More

Ingrid Milton - Delhi to Kovalam Holiday Tour, India

Ingrid Milton

Ingrid Milton took part in our Customer Delight Programme and was kind enough to share her holiday adventures with us. She visited India in February and had an elaborate itinerary that took her from Delhi to Kovalam, with many stops in between. Find out more about her holiday in India and all that she has to say about her experience with Southall Travel.Read More

Brian Berry – Abu Dhabi Holidays, UAE

Brian Berry

Brian Berry, our latest participant in the Customer Delight Programme, holidayed in Abu Dhabi in February. He had an exciting time in the Emirate and considers his seaplane ride as one of the holiday highlights. Find out more about his holiday at the UAE capital and what all he has to say about his experience with Southall Travel.Read More

Zohaab Ishrat – All-Inclusive Luxury Holiday, Maldives

Zohaab Ishrat is the latest participant in our Customer Delight Programme. He booked a last-minute all-inclusive luxury holiday to the Maldives, staying at one of the country’s best-known island resorts. Find out how exciting was his holiday at this Indian Ocean destination and what all he has say about Southall Travel.Read More

Jane Evans - The Golden Triangle, India

Jane Evans India Holidays

Jane Evans, our first participant in the Customer Delight Programme, recently had a great holiday to India. She undertook a solo trip of India's famous Golden Triangle tourist circuit and explored popular cities of Delhi, Agra and Jaipur. Check out what finally inspired this Sari lover to take up this holiday to India, a destination she wanted to visit for years, and how India exceeded her expectations. Read More

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* Offer valid for selected dates | Subject to Availability | Terms and Conditions Apply

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to

Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn't apply.